Zormelo & Associates Vacancies 2020

Job Description

Job Title: Chief Operation Officer


  • Responsible for providing  vision and management  regarding the operations of the business
  • Assist the CEO in the following;

-Strategic planning& management of strategy implementation in line  with budgets and timelines.

–  Establish the longer-term and annual performance goals (including revenue and profit objectives) and allocate resources to meet these goals.


–  Establish and monitor performance reporting systems

–   Control expense, cost and margin;

Operational Efficiency

  • Develop and propose operating policies to support the achievement of the company’s  overall objectives
  • Establish operational processes/process improvement
  • Develop annual operating plan and budget and put in place the necessary resources ( human and others) required to execute the plan
  • Ensure quality control of all output as pertains to customer acquisition and delivery of services
  • Supervise the development of operational manual and ensure adherence by all staff to the workflow processes
  • Reporting matters such as compliance with goals and workplace incidents with the Chief Executive Office or the Board of Directors
  • Advising and evaluating department heads and managers on performance, compliance with goals.


  • Must hold either a bachelor’s or Master’s   degree in business administration
  • Minimum five (2) relevant experience in a similar role
  • Must have working knowledge of the non-bank financial sector
  • Strong  verbal and written communication skills
  • Must be self-motivated and results oriented
  • Must have a track record of successful financial management.
  • Must be self-motivated and result oriented
  • Ability to meet deadlines and work under pressure
  • Ability to delegate effectively
  • Must possess executive –level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skills in negotiating and mediating conflict