Web Analytics
Supervisory Contractor, Fixed Broadband Sales at MTN Ghana - Jobs in Ghana October 2020 - Jobvacan

Supervisory Contractor, Fixed Broadband Sales at MTN Ghana – Jobs in Ghana

Are you an employer looking to recruit qualified candidates? Post Premium Jobs Today.
We have the Largest Job Seeker Visits!! Find Out Here


Responsible for overseeing the operations of the sales team, building new customer base and organising sales activities towards target achievement.

 

Job Role

 

  • Assist sales representatives and team to meet and exceed goals
  • Maintain inventory and ensure items are in stock
  • Handle customer questions, complaints, and issues.
  • Track weekly, monthly, and quarterly sales performance
  • Generate Call Reason Report and recommend appropriate actions
  • Maintain a database of all potential leads from all EBD engagement platforms (Digital, Call & Physical)
  • Drive Loyalty to EBD customers through customer 360 information and initiate appropriate engagement platforms.

Education

  • Minimum of a Degree in Marketing or a related field

 

Experience

Experience:

  • Minimum of 2 years’ relevant experience. A telecoms background would be an added advantage

Professional/Technical competencies:

  • Knowledge of the market and industry
  • Strong knowledge in Marketing segmentation
  • Customer Experience management
  • MS Office Application
  • Appreciation of all P10 initiatives
  • Appreciation of BRIGHT strategy
  • Knowledge of call center & IVR systems
  • Knowledge of Customer Experience processes

 

Skills / physical competencies:

  • Excellent communication and presentation skills
  • Excellent organizational skills
  • Team working ability
  • Customer satisfaction measurement
  • Effective time management and ability to prioritize
  • Ability to manage conflict
  • Initiative and enthusiasm, and the ability to multi-task
  • Ability to work under pressure and tight deadlines
  • Result oriented
  • Strong interpersonal skills
  • Reporting

Behavioural qualities:

 

Must live the MTN Values of

  • Can Do; Integrity; leadership; Innovation; Relationships

 

Must Live the MTN Vital Behaviours of;

Complete Candor, Complete Accountability, Active Collaboration and Get it Done

Submit your CV and Application on Company Website : Click Here


JOB FRAUD ALERT – BE WARNED!!

Do NOT Pay MONEY to any Employer Before Getting a JOB!! : Call +233(0)201533571 to Report a Job To Be Pulled Down ASAP!!


Dont Miss Latest Jobs In Ghana. Subscribe Today. CLICK HERE

Apply for this Job






Click Here to Leave a Comment Below 0 comments