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Job Vacancy For I.T Support Officer January 2021 - Jobvacan

Job Vacancy For I.T Support Officer

Job Description

• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users’ accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritize and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• test and evaluate new technology
• conduct electrical safety checks on computer equipment.

Qualification Required & Experience

• HND or diploma
• 3 years work experience
• the ability to work well in a team
• problem solving skills
• a strong customer focus
• the ability to prioritize your workload
• attention to detail.

Location: Osu, Accra

How To Apply For The Job

C.V. ‘s should be sent via:

[email protected] indicating the position as the subject of the e- mail

Closing Date: 27 May, 2020

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