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Job ad Ghana : Online Sales & Relationship Management - Accra February 2021 - Jobvacan

Job ad Ghana : Online Sales & Relationship Management – Accra

Position : Online Sales & Relationship Management

We are a leader in the financial services sector in Ghana. To help sustain our ambition and market leadership, we are seeking astute, result-oriented and ethical team players with the requisite experience and skills to deepen our customer-centric approach to doing business in the following position: Supervisor – Online Sales & Relationship Management

Duties :

  • Drive sales of selected retail/personal products online.
  • Develop strategies to cross-sell or up-sell online to existing customers.
  • Develop strategies to grow or drive customer traffic to the company’s online platforms.
  • Lead the online team in handling customer enquiries, complaints. and service delivery.
  • Drive customer retention agenda via online platforms.
  • Identify possible threats and opportunities in the company’s online operations and make necessary recommendations for Management decision making.
  • Generate reports relating to online activities for management information and decision making.
Required profile for job ad : Online Sales & Relationship Management

 

  • 1st Degree and or professional qualification. Master’s degree is an added advantage

Experience — Minimum 2- 4 years and above in:

  • Online Sales/e-commerce/e-banking or similar experience/Sales, Excellent customer relationship management/ client engagement at the highest level

Location: Accra

Closing Date: 05 February, 2021

Please note that only shortlisted candidates will be contacted.

Job criteria for job ad : Online Sales & Relationship Management

Job category :

IT, new technologies

Marketing, communication

Industries :

Banking, insurance, finance

Employment type :
Region :
City : Accra
Experience level :
Educational level :
Spoken language :
Number of Position(s) : 1

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