Job ad Ghana : Online Sales & Relationship Management – Accra
We are a leader in the financial services sector in Ghana. To help sustain our ambition and market leadership, we are seeking astute, result-oriented and ethical team players with the requisite experience and skills to deepen our customer-centric approach to doing business in the following position: Supervisor – Online Sales & Relationship Management
- Drive sales of selected retail/personal products online.
- Develop strategies to cross-sell or up-sell online to existing customers.
- Develop strategies to grow or drive customer traffic to the company’s online platforms.
- Lead the online team in handling customer enquiries, complaints. and service delivery.
- Drive customer retention agenda via online platforms.
- Identify possible threats and opportunities in the company’s online operations and make necessary recommendations for Management decision making.
- Generate reports relating to online activities for management information and decision making.
- 1st Degree and or professional qualification. Master’s degree is an added advantage
Experience — Minimum 2- 4 years and above in:
- Online Sales/e-commerce/e-banking or similar experience/Sales, Excellent customer relationship management/ client engagement at the highest level
Closing Date: 05 February, 2021
Please note that only shortlisted candidates will be contacted.
Job criteria for job ad : Online Sales & Relationship Management
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IT, new technologies
Banking, insurance, finance
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|Number of Position(s) :||1|