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Insurance Operations Manager at Nsano - Jobs in Ghana October 2020 - Jobvacan

Insurance Operations Manager at Nsano – Jobs in Ghana

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An insurance brokerage firm requires the services of an experienced person to oversee the company’s operations i.e. underwriting, claims management, staff management, operational processes/ systems, and marketing

  • Develop, recommend, implement, and interpret client service procedures;
  • Coordinate activities with other internal units as required to meet customer needs
  • Ensure effective and efficient management of underwriting and claims units in the organization
  • Ensure customer complaints are identified and recorded. Also, acting as the escalation point for complaints
  • Participate in Client review meetings, external audit feedback sessions and new business tender processes
  • Ensure that work levels are evenly distributed across the teams; implement work reallocation strategies where appropriate to ensure effective Work in Progress management.
  • Work towards agreed budgeted revenue and costs. Construct and effectively manage team budgets.

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