Applications Manager at ARB Apex Bank – Jobs in Ghana
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ARB Apex Bank invites applications from suitably qualified applicants for the positions of Applications Manager.
• To enhance operations of the ARB Apex Bank and the Rural and Community Banks (RCBs) by managing business applications and providing support services to ensure maximum uptime and quality service delivery.
• Resolve incidents logged in the Helpdesk system and escalate unresolved issues to vendors to ensure they are addressed
• Ability to troubleshoot errors or bugs identified in software applications and provide fixes where applicable
• Provide support to users of software and applications used by the Bank and the RCBs.
• Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
• Conduct tests on off-the-shelf applications to ensure that issues identified are promptly resolved
• Connect new RCBs and Agencies to the Data Centre infrastructure in terms of configuration and implementation of business
• Manage projects assigned and ensure they are implemented in line with agreed terms of reference to ensure value for money for the Bank
• Ability to develop business system requirement document for either in-house development or to procure an off-the-shelf system.
• Train end-users on business systems to ensure they can effectively operate the systems
• Ensure Close oof Business is run to make system ready for the nexy business day
• Ability to write routines and cron jobs when the need arises
• To perform any other tasks which may be assigned by the Supervisor
Qualification Required & Experience
• A degree in Computer Science/Information Technology or a related field from a recognised University.
• A minimum of eight (8) years post-qualification experience in a similar environment.
• Relevant Professional Qualification(s) will be an added advantage
Knowledge and Skills Required
• Working knowledge of IT Tools and Databases — MS SQL, HTMLS, C#, Oracle, Java
• Proficient in the use of Microsoft Technologies
• Excellent working knowledge of the core banking software, preferably Temenos T24, with at least 4 years’ experience.
• Working knowledge of SWIFT/GIS and Cheque Clearing systems
• Working knowledge in Enterprise Redhat Linux Excellent networking skills Good communication skills —both molten and verbal Strong analytical mind Excellent problem-solving
• Good facilitation skills. Ability to work to strict timelines.
• Proficient in the use of MS Office Suite.
Applications, accompanied by detailed curriculum vitae, photocopies of certificates, names and addresses of three (3) referees and contact telephone/email addresses should be forwarded to:
Finance and Administration Dept.
ARB Apex Bank Limited
P.O. BOX GP 20321
Closing Date: 18 February, 2020
Please note that only shortlisted applicants will be contacted.